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Frequently Asked Questions
WEBSITE & SHIPPING
You can log on to our website: www.meetajalanlabel.com or place orders via Instagram (direct message). In case of any assistance required, please call/whatsapp us on +91 96022 21380.
You can also visit our Flagship Store at 3, Shalimar Bagh, Ajmer Road near DCM, Jaipur.
The store timings are IST 10:30 AM to 7:30 PM.
As per our policy, we do not make any changes to the orders once placed. Further, orders once placed cannot be cancelled/exchanged or refund.
The shipping charges for all shipping within India is free and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.
Payments can be made through Visa, MasterCard, American Express, and Maestro credit and debit cards. We also accept bank transfers and cash payments. Please contact our team at +91 96022 21380
We try to make all our products available to your doorstep. We can have the orders shipped to your doorstep or at your convenience.
Incase you wish to collect the product, we can have your order sent to our Flagship Store at 3, Shalimar Bagh, Ajmer Road near DCM, Jaipur.
Each and every product is specially curated for you, being hand embroidered and sewn, and is made to measure. Usually the time frame will be anytime between 15- 30 days, depending on the order and customizations if any. In case you require your orders on priority, please get in touch with us.
Product
Price of the order remains unchanged for any product ordered exactly as per the image as displayed on our Site. However, in case a customization is required such as color, sleeve adjustments, etc, there will be an additional customization charge applicable and will be added to the final billing amount. For any such customization, we request you to contact us at +91 96022 21380.
In case the product was bought on sale, an additional charge for customization/alteration is applicable.
Yes, customization is possible in terms of colors, sleeve and other minor adjustments. For any customization request, we request you to contact us at +919602221380.For plus sizes, 'XL' and above (bust size 40.5 inch and above), we charge a 10% to 20% additional charge on the retail product price depending on the customization.
Yes, we can change the color of the product. However, we note that some of our products might look great in certain color shades only. Therefore, we provide you with a palette of color options.
We refer to our standard size chart as displayed on the product page. However, we encourage you to send your measurements after placing an order to have the product made specifically to your size. In case of any questions regarding the size chart, feel free to contact us.
For plus sizes, 'XL' and above (bust size 40.5 inch and above), we charge a 10% to 20% additional charge on the retail product price.
Our products are especially designed for you. We would love to design our products based on your requirements. You can send us your measurements after placing an order to have the product made specifically to your size.
All our products are handcrafted and especially chosen for you. Due to the intricate and exclusive nature of the products available on our Site, we ensure that we photograph all our products under standard lighting conditions so that the product image you see is closest to the product. However, there may be slight variations in the color of the fabric, dyes, prints or embroideries of the product image you see on your monitor and the actual product.
Each and every product is specially handcrafted for you considering all your requests. We have a no refund/cancellation policy.